Customer Service Representative - Italian Speaker (EU)

04 set - Firenze
Altro

Location

EU-based (Relocation required – support provided)

Employment Type

Full-time

Eligibility

EU citizens only (right to work within the European Union required)

Job Summary

We are looking for an Italian Speaker Customer Service Representative to join our international support team. The role involves assisting Italian-speaking customers and delivering an excellent customer experience in a fast-paced, multicultural environment. Willingness to relocate within the EU is required.

Key Responsibilities

Support Italian-speaking customers via phone, email, chat, or social media

Handle inquiries related to products, services, orders, and billing

Resolve customer issues professionally and efficiently





Document interactions accurately in internal systems

Meet quality standards and performance targets

Requirements

Native or fluent Italian (C1/C2 level)

English C1 level or higher

EU citizenship (mandatory)

Willingness to relocate within the European Union

Strong communication and problem-solving skills

Basic computer skills and adaptability

Flexibility to work shifts if required

What We Offer

Competitive salary

Relocation Support (Flight + Accommodation)

Paid training and career development

International working environment

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