04 set - Roma
Estarta Poland
We are hiring a Consulting Engineer to drive technology design, implementation, execution and/or optimization for customer projects/accounts.
- Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
- Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes.
- Assists customers with integration and implementation of tools, systems and service assurance.
- Supports presale activities and translates business requirements into solution design.
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues.
- Creates and delivers customer collateral, portals, documentation and knowledge transfer.
- Aligns technical deliverables to customer business outcomes.
- Drives customer technology transitions, influencing solution architectures and services.
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals.
- Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions.
- Takes responsibility of task/project implementation for assigned customer engagements.
- Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team.
- Creates and reviews project deliverables, e.g.
Design
Recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans.
- Builds and/or leverages test environments as required to resolve complex problems and compatibility issues.
- Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes to the development of digital intellectual capital (e.g. scripts, digital signatures).
- Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs.
- Typically interacts with individual contributors, managers, and customers.
- Provides input to Sales team on technology solutions for customers.
- Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience.
- Solid knowledge of RS (Routing & Switching) is a must, with good expertise in troubleshooting and design. A second technology such as SDA or SD-WAN is required.
- Language Requirements: Italian and English - Certifications: CCNP or higher
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