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Branch Operations Manager | Reykjavik, Iceland | Relocation Support Available Possiede le competenze per ricoprire questo ruolo? Ready for your next international challenge? Join our team in Reykjavik and start a new adventure in Iceland. Relocation support available, including a flight to Iceland covered by the company.
Indie
Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
The Branch Operations
Manager (City Lead) plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, you will drive operational excellence, team performance, and the overall customer journey while acting as the bridge between global standards and local execution.
As Branch Operations
Manager, you will have full responsibility for the daily operations and performance of our Reykjavik depot. Reporting directly to the District Manager, you will lead the local team and ensure the depot consistently delivers an outstanding customer experience while operating in a cost-effective and high-performing manner. Own the end-to-end performance of the city depot across Rental and Servicing operations.
Lead, supervise, and develop the local operational team, including shift planning, task allocation, and performance feedback. Be a culture setter and lead by example.
Monitor vehicle availability and proactively reduce downtime, including performing repairs when necessary.
Deliver an exceptional customer experience while maintaining high operational standards. 7-10 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments. Proven leadership skills with experience managing and motivating teams. Flexibility to work weekends, holidays, and extended shifts during peak seasons.
Valid
Category B Driving Licence. Norwegian language skills are a plus but not required. Flexibility to respond to urgent operational needs when required. Flight to Iceland covered by the company as part of your relocation support.
The opportunity to live and work in one of Europe's most unique and breathtaking destinations. A key leadership role in a fast-growing global company operating across Europe, North America, and Oceania. Career development opportunities within Field Operations and the possibility to transition to our offices in Lisbon, Mexico City, or Manila.
Continuous training and coaching to help you develop the skills that matter most. Competitive compensation package including Performance and Referral Bonuses.
Free Road
Trips so you can experience Indie Campers across Europe, North America, and Oceania. A dynamic, international, and innovative work environment where your contributions make a real impact from day one.
Are You
Ready to Go Indie? If you're passionate about operations, leadership, customer experience, and ready to embrace an exciting international opportunity in Iceland, we'd love to hear from you.
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