04 set - Graffignana
Leica Biosystems
Leica Biosystems in Lombardy, Italy, is seeking a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market. You will own instrument order fulfillment, resolve escalations, and ensure interactions meet global standards while respecting local needs.
You will partner across Commercial, Service, Supply Chain, and Finance to drive customer satisfaction, operational excellence, and continuous improvement while balancing global processes with local
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