Monitoring & Oversight Analyst (Relocation to Luxembourg)
Pubblicato il 04-09-2026 - Satispay in Milano
Please note that this opportunity requires relocation to our Luxembourg office.About usTraditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.What you'll be doingAs our Monitoring & Oversight Analyst, you'll lead the surveillance, identification,
and containment of real-time fraudulent and illicit activities across our ecosystem.Here's what that looks like in practice:High-Volume Alert Review & Resolution – Managing, analysing, and resolving transaction monitoring alerts flagged by our systems, ensuring swift and accurate decision-making on complex or ambiguous customer behaviours.Advanced Escalation Handling – Serving as the primary point of contact for complex alerts escalated by other teams, conducting the necessary deep dives to quickly determine if further investigation or filing is required.Detection Logic Feedback Loop – Translating insights gained from your daily alert reviews into actionable feedback for Product and Data teams to help tune, refine, and update our transaction monitoring rules.Process & Workflow Optimisation – Identifying bottlenecks in the daily alert handling queue and proposing tactical improvements to streamline workflows, reduce false positives, and increase team efficiency.Mentorship on the Line – Coaching and onboarding junior analysts by sharing best practi