IT Customer Service and Logistics Analyst
Pubblicato il 04-09-2026 - Barilla Group in Parma
IT Customer Service and Logistics Analyst
About Barilla
At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.
Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.
Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.
Are you ready to add your unique flavor to our journey?
For our IT team, we are looking for a D&BT; Customer Service & Logistics Analyst.
You will be part of a global team and will have the opportunity to contribute to transformational programs such as, for example, the design and implementation of the new ERP SAP S/$ HANA, as well as to the continuous evolution of our 3PLs and customers collaboration model. The position will report to the D&BT; Supply Chain Planning, Customer Service and Logistics responsible, and it will be based in our Headquarters in Parma
Job purpose
The role is responsible for managing the execution of the assigned projects; s/he will monitor the status of initiatives and activities while maintaining status reports and adherence to the IT governance model, will ensure the commitment of the whole project team (internal/external resources), and grant a high standard of solution quality.
S/he will be working in strong cooperation with Business Partners (Global and Regional), IT Infrastructure, Architecture & Cybersecurity, and all IT colleagues, assuring adequate appl