Desktop Support Engineer | Space Sector
Pubblicato il 04-09-2026 - Etinars in Caserta
WHO WE ARE
Etinars is a values-focused company with multi‑year experience, specialised in the recruitment of professionals for niche markets and in managing the full‑life cycle of specialist and executive‑level hires.
At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency.
DESKTOP SUPPORT ENGINEER | SPACE SECTOR
Join our client’s international team in Rome (Anagnina Area), supporting key IT activities within programmes linked to European institutions and the space sector. The organisation operates in highly structured and mission‑critical environments, delivering services and operational support across complex international projects. The company is a long‑standing partner of space institutions, delivering solutions for Earth Observation, scientific data platforms, and operational digital environments.
We are looking for a motivated Desktop Support Engineer/ICT Specialist with at least 2 years of experience directly supporting users and performing hands‑on technical activities, eager to strengthen their career in a dynamic, international, and service‑oriented environment.
A B2 level of English is required.
For this role, candidates living far from the work location must be willing to relocate to the area of our client’s office in Italy (Rome), unless they are able to commute regularly.
YOUR TASKS
In this role, you will support end‑user services, infrastructure operations and IT service delivery, ensuring continuity, responsiveness and quality across supported environments.
- Taking ownership of raised incidents and service requests via the ticketing system, ensuring that requests are fulfilled within the agreed SLA or that incidents are resolved as quickly as possible to restore nominal service levels.
- Providing 2nd and 3rd line support (on‑site and remote) to end‑users in Europe regarding standard and non‑standard service requests or incidents related to