Vendor Success Manager
Pubblicato il 04-09-2026 - Westcon-Comstor in Milano
The Vendor Success Manager (VSM) acts as the primary business owner and strategic interface for assigned vendor brands, driving revenue growth, market share, and program adoption across the country or cluster. This role ensures alignment between vendor global objectives and Westcon-Comstor local execution, translating vendor strategies into actionable plans and orchestrating cross-functional resources to deliver measurable outcomes. Acting as the face of the vendor internally and externally, the VSM builds trust-based relationships with vendor executives, partners, and internal teams while ensuring governance, compliance, and operational excellence. Success requires proactive engagement, strong commercial acumen, and the ability to influence both vendor and internal stakeholders.
Vendor Relationship Management
- Act as the primary point of contact and trusted advisor for assigned vendors.
- Build and maintain multi-level relationships across vendor sales, marketing, and operations.
- Represent Westcon-Comstor at vendor headquarters, events, and strategic meetings.
- Cascade vendor objectives internally to ensure alignment and execution.
Business Planning & Execution
- Develop and own the Vendor Market Plan with clear objectives, targets, and enablement actions.
- Deliver revenue, margin, and profitability goals across the vendor portfolio.
- Deploy campaigns, promotions, and investments at local level; adjust plans based on performance.
- Provide structured progress updates to management and vendor counterparts.
Resource Mobilization & Cross-Functional Alignment
- Engage internal teams (PSMs, IAMs, IPSMs, Solution Architects) to drive vendor pipeline execution.
- Ensure seamless coordination between field and inside sales for joint opportunities.
- Act as escalation point for vendor-related issues impacting execution.
Sales Enablement & Acceleration
- Train sales teams on vendor products, tools, and programs to ensure commercial readiness.
- Drive adoption of ven