04 set - Napoli
Costa Crociere
Questa posizione è in Costa Crociere S.p.A.
Riassunto dell'opportunità da parte della Joinrs AI : Costa Crociere S.p.A. cerca un Costa Ambassador (Sales Advisor) con diploma o laurea in turismo, lingue o discipline umanistiche. Il candidato sarà responsabile di offrire un’esperienza cliente eccezionale e aumentare le vendite a bordo tramite un approccio consulenziale. L’opportunità offre un contratto a tempo determinato, vitto, alloggio, formazione strutturata, mentoring e possibilità di crescita professionale all’interno di un contesto internazionale.
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Costa Ambassador (Sales Advisor)
Shipside
Career
Are you ready to turn your sales expertise into unforgettable guest experience while driving commercial success onboard?
What You Will Do
As a sales advisor you will inspire guests to make the most of their Costa journey. By combining storytelling, relationship-building and sales expertise, you will help them discover unforgettable experiences while contributing to the success of our onboard business. Every conversation will be an opportunity to create value,
excitement and lasting memories.
Customer Relationship & Guest Experience
- Build trusted relationships with guests, acting as their onboard consultant and point of reference.
- Create personalized experiences by understanding guest needs and recommending the most relevant products, services and experiences.
- Use engaging storytelling and tailored communication to inspire guests and enhance their cruise journey.
Consultative Selling & Revenue Growth
- Recommend the right product, service or experience at the right moment, through a consultative approach.
- Maximize revenue through cross-selling and up-selling opportunities.
- Overcome objections, guide purchasing decisions and successfully close sales.
Commercial Excellence & Business Impact
- Apply retail best practices, including visual merchandising, process optimization and asset protection.
- Monitor sales targets and support onboard departments in ac
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