ppStart your career with purpose – Customer Support Engineer (GC Instruments) /p pAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us. /p h3About The Role /h3 pAs a Customer Support Engineer, you’ll be part of a team that helps scientists and technicians solve real‑world problems using Agilent’s Gas Chromatography (GC) instruments. You’ll receive comprehensive training and mentorship to develop your technical and customer service skills, while working hands‑on with cutting‑edge technology in laboratories across Sweden. /p h3What You’ll Do /h3 ul liInstall Maintain GC Instruments: Perform on‑site installation, preventive maintenance, upgrades, and repairs. /li liSupport Customers: Deliver training and guidance to help users get the most out of their GC systems. /li liCollaborate Across Teams: Work closely with service managers, sales teams, and product specialists to meet customer needs. /li liStay Organized: Manage service documentation, scheduling, and reporting with accuracy. /li liProvide Feedback: Share insights from the field to help improve products and services. /li /ul h3What We’re Looking For /h3 ul liA recent graduate (Bachelor’s, PhD or Master’s, max 2 years ago) in Chemistry, Chemical Engineering, Life Sciences, or a related field. /li liPassion for technology, analytical instrumentation and customer service. /li liHigh problem‑solving capability, coupled with strong curiosity. /li liStrong communication skills and a proactive mindset. /li liWillingness to travel across Italy for on‑site support. /li liGood Knowledge of English /li /ul h3Why Join Us? /h3 ul liBe part of a global leader in analytical instrumentation. /li liGet hands‑on experience with advanced GC technologies.

/li liWork in a collaborative, mission‑driven environment. /li liEnjoy continuous learning and career development opportunities. /li /ul h3Qualifications /h3 ul liEducation: University degree in life science‑related field. /li liLanguages: Proficiency English. /li liSkills: Proficiency in Microsoft Office, strong communication skills, and problem‑solving abilities. /li liOther: Valid driving license. /li /ul h3Benefits: /h3 ul liContract: Permanent. /li liCulture: Outstanding company culture. /li liDevelopment: Career development opportunities and training. /li liPerks: Company car, yearly bonus, stock purchase plan, medical life insurance. /li /ul pThis role involves remote work with travel to customer sites in Italy, making it ideal for someone who enjoys a dynamic and varied work environment. Does this position align with your career goals? /p h3Pay Range /h3 pItaly: /p p30.024,00 - 46.913,00 EUR per Annum /p pThe position is classified at Levels 3° or 4° under the CCNL Terziario, distribuzione e servizi – Cod. H011 , which defines minimum salary levels, pay progression, and working conditions. /p h3Additional Details /h3 pThis job has a full time weekly schedule. /p pOur pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and agevolazioni information by country are available at: /p pAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. /p h3Travel Required: /h3 p75% of the Time /p h3Shift: /h3 pDay /p h3Duration: /h3 pNo End Date /p h3Job Function: /h3 pServices Support /p /p #J-18808-Ljbffr

Customer Support Engineer, Campus Position – GC/GCMS – Firenze/Bologna

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