04 set - Italia
BLACK DIAMOND GROUP
Sales Operation AnalystScottsdale, AZ
The Sales Operations Analyst plays a critical role in aligning and optimizing LodgeLink's sales, marketing, and customer success processes to drive efficiency and revenue growth. This position ensures the seamless integration of data, tools, and workflows across departments, enabling informed decision-making. By managing revenue operations initiatives, maintaining accurate performance metrics, and enhancing system efficiencies, the Sales Operations Analyst empowers teams to meet and exceed revenue targets while delivering exceptional value to our customers.
The ideal candidate is a detail-oriented, systems-minded analyst with 1–3 years of experience. You have hands-on experience administering Salesforce, enjoy working with data, and possess intermediate to advanced Excel skills to transform complex information into clear, actionable insights. You enjoy solving problems, collaborating across teams, and continuously learning new systems while helping optimize tools, workflows, and reporting to support LodgeLink's growth. Responsibilities:
Support & Troubleshooting: Serve as the go-to resource for resolving operational issues and providing exceptional customer support to Sales, Marketing, Customer Success and Executive leadership
Data Management & Analytics: Manage/consolidate large data sets with immaculate data integrity across systems; Transform complex data into compelling visual stories to enable robust strategic decisions
Tool Optimization: Configure, enhance, and manage the daily operations of LodgeLink’s sales tech stack, including Outreach, Salesforce, ZoomInfo, and Regie.ai, ensuring optimal performance
Process Improvement: Identify and implement opportunities to streamline workflows and enhance internal processes for greater efficiency
Project Management: Manage multiple projects simultaneously, ensuring they stay on track, meet deadlines, and deliver results
Reporting & Dashboards: Create and maintain dashboards to moni
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