Regional Customer Care & Operations Leader

04 set - Verretto
Leica Biosystems

Leica Biosystems seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with local markets. You will own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards while adapting to local needs.

You will partner across commercial, service, supply chain, finance, and other teams to drive customer satisfaction, operational excellence, and continuous improvement, while training teammates and standardizing processes

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