Assistant Reservation Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7nk4ui

ph3Description /h3 pThe incumbent of this position is responsible for the efficient functioning of the Reservations department /p h3Assistant Reservations Manager /h3 h3Department /h3 pRevenue Reservations /p h3Employment Type /h3 pFull Time /p h3Location /h3 pItaly - Venice /p h3Description /h3 pThe incumbent of this position is responsible for the efficient functioning of the Reservations department /p h3Key Responsibilities /h3 ul liEnsuring that all incoming enquiries are handled within a maximum of 24 hours /li liWorking with the revenue director to update the PMS codes and setup when necessary /li liAssisting the sales and events managers in effectively dealing with all commission and accounts queries /li liEnsuring all necessary billing instructions are applied to reservations /li liMaking sure that the team is fully informed of all rates, including negotiated and promotional rates,



and that any new promotions and packages are communicated effectively to all relevant departments /li liEnsuring that the team answers all incoming telephone enquiries in a timely and professional manner /li liIdentifying and assisting with the training needs of team members /li liLiaising with the Sales team to resolve any issues, and handle site inspections and office visits' information in the PMS /li liEnsuring that all VIP and special requests information is efficiently saved in the PMS /li /ul h3Skills, Knowledge And Expertise /h3 ul liDeep knowledge of Opera PMS /li liAt least 2 years of previous experience in the hospitality business (luxury field is preferred) /li liExcellent proficiency in Italian and English language, both written and spoken. /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7nk4ui