05 set - Vimodrone
Assist Digital
**We are hiring!** **CSC DIGITAL** is looking for **1 Business Customer Operations Manager**
**Automotive Sector - Vimodrone (Milan)** **Requirements**: - Proven and solid experience in a similar role, preferably within the Automotive sector, or previous experience in managing operational teams
- Strong leadership skills, with the ability to effectively lead, manage and motivate teams towards the achievement of given results
- Excellent coordination, organizational and planning skills
- Strong analytical skills, problem-solving abilities and capability to understand customer needs
- Excellent command of the English language, both written and spoken **Key Responsibilities**
- Responsible for the assigned budget, ensuring the achievement of defined economic objectives
- Interfaces with internal and external stakeholders to improve processes and deliver solutions increasingly focused on customer satisfaction
- Carries out coaching activities for team members
- Ensures the correct implementation and continuous improvement of Customer Care processes
- Defines new customer caring activities in collaboration with the relevant departments to meet emerging needs **What do we offer**
- Compensation package in line with experience and profile
- A stimulating and international working environment, with diverse teams and opportunities to expand professional knowledge
- A structured career development path aimed at enhancing individual skills and professionalism WeAreHiringInItaly **JOIN OUR TEAM!
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