05 set - Biassono
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Leica Biosystems is seeking a Customer Care Operations Lead to serve as the essential link between the Global Customer Care Centre of Excellence and the local market. You will own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards and local needs.
You will collaborate across commercial, service, supply chain, and customer care functions to drive satisfaction and continuous improvement while balancing global processes with regional requirements.
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