05 set - Milano
Dolce & Gabbana
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for the **E-Business CMS Specialist**, who will be part of the Global E-commerce department,**based in our Headquarter in Milan, reporting to the Head of Ebusiness. S/He will be focused on the daily site operations and oversees the end-to-end publication of commercial and editorial content, ensuring a seamless browsing experience and full alignment with brand strategies acrsoss all regions. S/He will perform content upload standards (standard refresh, PDF carousel, editorial pages), A/B test, SEO tags, troubleshooting for all divisions and regions. **Main activities and responsibilities**: - Perform end-to-end content uploads across all regions and business units (standard refresh, editorial pages, modules, A/B tests, and SEO metadata) ensuring timely publication and quality compliance;
- Ensure quality check and QA of all uploaded content, verifying content accurancy, completeness, and compliance with brand guidelines;
- Troubleshooting (tickets opening, monitoring and follow up) for content related issues,
managing content escalations and urgent requests, analysing root cause of content problems and implementing corrective actions to prevent recurrence. **Key Requirements & Competencies**: - At least 2 years of experience in the same or similar role;
- Ecommerce Management attitude, preferably within the Luxury or Fashion industry;
- Proficiency with Ecommerce platforms and CMS (Contentstack);
- Understanding of CMS workflow, content publishing and version control;
- SEO knowledge and best practices;
- Experience with PIM and ALGOLIA for search and merchandising optimization;
- Understanding of key content metrics (engagement, conversion, traffic);
- Deep understanding of ecommerce operations and customer journey;
- Strong collaboration skills and ability to work in cross-functional teams;
- Fluency in English and Italian is essential;
- Proactive attitude, attention to detail, and a strong aesthetic sense aligned with the brand's DNA. **Location**: Italy, Milan
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