05 set - Roma
Horizonia
Are you a highly motivated, multilingual individual with a passion for customer service? Seize the opportunity to join a global team in the historical and vibrant city of Athens, Greece
We are seeking a dedicated Italian and English-Speaking Customer Support Agent to represent world-leading brands across diverse, fast-paced industries including Tech, Travel, Automotive, and Social Media .
Your Role and Responsibilities:
- Multilingual Expertise: Serve as the primary point of contact for Italian-speaking customers, providing friendly, effective, and professional support via phone, email, and chat.
- Problem Solver: Efficiently resolve customer issues, provide accurate information, and troubleshoot product/service inquiries across multiple industry platforms.
- Brand Advocate: Maintain a high standard of customer satisfaction, building positive relationships that reflect positively on our international clients.
- Documentation: Accurately record customer interactions and solutions using our CRM and internal systems.
What We Offer: A Stress-Free Start & Comprehensive Benefits
We understand that moving to a new country can be challenging, which is why we offer a full-service relocation and benefits package to ensure a smooth transition and a comfortable lifestyle in Greece.
️ Full Relocation Support:
- Flight Ticket Covered: We reimburse or cover your one-way flight ticket to Athens.
- Two-Week Hotel Stay: Complimentary hotel accommodation for your first two weeks in Greece upon arrival.
- Full Administrative Support: We provide comprehensive assistance with all necessary paperwork, including
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