Regional Customer Care & Operations Leader

05 set - Robbiate
Leica Biosystems

Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global CoE with the local market. You will own instrument order fulfillment, resolve escalations, and ensure interactions meet global standards while accommodating local requirements.

You will collaborate across Commercial, Service, Supply Chain, and Finance to enhance customer satisfaction, drive continuous improvement, and support training, balancing standardized processes with regional execution.

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