Regional Customer Success & Operations Lead

05 set - Caronno Pertusella
Leica Biosystems

Leica Biosystems in Lombardy, Italy is seeking a Customer Care Operations Lead to connect the Global CoE with the local market. You’ll own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards and local needs.

You will partner with Sales, Service, Contracts, Tenders, Supply Chain, Logistics, and Finance to drive customer satisfaction and continuous improvement while aligning global processes with local requirements. Travel ~5% may be required.

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