05 set - Valmadrera
Leica Biosystems
Leica Biosystems seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market, owning instrument order fulfillment, resolving escalated requests, and ensuring interactions meet global standards while balancing local needs.
You will partner across commercial, service, supply chain, and customer care to drive satisfaction, operational excellence, and continuous improvement while contributing to team training and regional performance.
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