Regional Customer Success & Operations Lead

05 set - Cureggio
Leica Biosystems

Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market. You will manage instrument orders, resolve escalated requests, and ensure interactions meet global standards and local needs.

Travel ~5%, collaborate across commercial, service, and supply chain, and drive continuous improvement while maintaining high-quality customer experiences in a matrix environment.

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