05 set - Malgrate
Leica Biosystems
Leica Biosystems in Italy is seeking a Customer Care Operations Lead to bridge the Global CoE and the local market, owning instrument order fulfillment, resolving escalations, and ensuring interactions meet global standards and local needs.
You will partner with Sales, Service, Supply Chain and Finance to drive customer satisfaction and continuous improvement, oversee installations and deployments, monitor metrics, and support training across teams.
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