Regional Customer Experience & Operations Lead

05 set - Osio Sopra
Leica Biosystems

Leica Biosystems in Italy seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market, overseeing instrument orders, resolving escalated requests, and ensuring service level adherence across commercial, service, and supply chain functions.

You will travel ~5%, collaborate across departments, and drive improvements while balancing global standards with local needs. A Bachelor’s degree and experience in customer care are essential.

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