Regional Customer Success & Operations Leader

05 set - Sedriano
Leica Biosystems

Leica Biosystems in Italy seeks a Customer Care Operations Lead to bridge the Global CoE and the local market, owning instrument order fulfillment, resolving escalations, and ensuring service aligns with global standards while meeting local needs.

You will collaborate with Sales, Service, Contracts, Tenders, Supply Chain, Logistics and Finance to boost customer satisfaction and drive continuous improvement, with travel ~5% and fluency in English plus another European language as a plus.

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