Night Front Office Host
Pubblicato il 03-09-2026 - The Social Hub in Firenze
Your Mission, Should You Choose to Accept It
As our Night Front Office Host,you'rethe calm, confident presence that keeps our hotel running while the city sleeps.
You greet late arrivals with warmth, help guests settle in and make the night feel safe,smoothand friendly.
You own the lobby overnight, keeping everything tidyandwelcoming.While others wind down, you take charge of check-ins, and those unexpected moments that make night shifts memorable.You'rethe person guests rely on when they need help at 2AM, and the one who hands them a smile before sunrise.
In Case You Don't Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,learnand play and most importantly – be themselves.
As an employer we look,actand think like a hotel, but instead we offer a lot more.
Think student accommodation, long and short stay options, gyms, talks, events, rooftopbarand eat & drink escapes as well as community and coworking spaces.
Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do
Welcome late-night guests and create a safe, relaxed atmosphere
Handle check-ins, payments,reportsand night processes with accuracy
Keep the lobby clean,organizedand comfortable throughout the night
Support guests with questions, specialrequestsand unexpected issues
Monitor the building and flag anything unusual or urgent
Prepare morning handovers and share guest insights with the day team
Work closely with Housekeeping and Maintenance when needed
Promote The Social Hub spaces and experiences when relevant
WhatYou'llHave
You have 1-3 years of experience in hospitality or a similar guest-facing role
You bring a calm, friendly presence that makes guests feel safe at night
You'recomfortable working night shifts on a regular schedule
You'reproactive,reliableand great at solving things independently
You handle quieter hours and busy moments with the same steady energy
You'recomfortable using digital systems like PMS,kiosksand messaging tools
You communicate clearly in English and Italian
You'rea team player who gives clear handovers and supports smooth operations
What We Offer:
The opportunity to work at a dynamic, multi-national company.
Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
The chance to learn and grow in your role with the potential for future growth
Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation, religionorculture.Your authenticitykeeps ourteam diverse.Come as you are.
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