Customer Success Leader: Onboarding, Adoption & Renewal

05 set - Italia
OneOcean Group

OneOcean Group in Italy is recruiting a Customer Success Manager to lead the post-sale lifecycle, ensuring customers realize value from onboarding to renewal and expansion. You will focus on adoption, health, and retention while collaborating with Account Management for commercial outcomes.

The role requires strong customer relationship skills, experience with B2B SaaS, and proficiency in CRM tools. You will drive product adoption, conduct regular reviews, and support growth initiatives across

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