Tech & Data Technician

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/p h3Tech Data technician /h3 h3?????????? /h3 p??? Kenvue ???????????????????????
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/p h3Who We Are /h3 p????????????????????????????????????????????????????????????????22,000 ????????????????
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/p h3Role reports to: /h3 pIT Make Site Manager /p h3??: /h3 pEurope/Middle East/Africa, Italy, Lazio, Rome /p h3???: /h3 p??????? /p h3???????? /h3 ul li bWhat you will do /b pThe Tech Data Technician is responsible for performing basic analysis, design, implementation, and maintenance activities while providing technical support and resolving issues according to established procedures.
You will assist in developing solutions, supporting systems, and collaborating with users to ensure operational integrity and satisfaction: /p pKey Responsibilities /p ul liAssist in troubleshooting, optimizing data pipelines, and resolving less complex technical issues to ensure seamless data flow, operational integrity, and adherence to service level agreements.
/li li1st and 2nd level Helpdesk service on all the plant application systems, handling Daisy requests and incidents.
/li liAnalysis, diagnosis, and resolution of anomalies related to the operating systems, complex software applications and hardware devices (barcode reader, cameras, industrial printers, tablets, Manufacturing, Logistic, Laboratories PCs) for the manufacturing plant.
/li liCreate and run ad hoc queries and reports as requested by manufacturing systems' end users.
/li liSupport escalations as needed for new requests and delays against committed service request timelines.




/li liEnsure incidents are followed up if/when needed for root cause investigation and preventive actions.
/li liDocument problems, resolutions, and provide status and progress reports to department management and business partners.
/li liSchedule and perform Server and DB patching, so that it has minimal impact on manufacturing.
/li liDo patching and hotfixes on applications, in collaboration with vendor and/or global application teams.
/li liCreate and update documentation and/or internal training materials.
/li liSupport the End-to-End IT risk management at the site including lifecycle management, information security and cybersecurity.
/li liCollaborate with cross-functional teams and business users to design, implement, and support innovative data collection, monitoring solutions, and IT systems that adhere to company standards and architectural guidelines.
/li liContribute to feasibility studies, prepare detailed reports, and participate in project teams to support decision-making and solution development.
/li liWork with QC, creating and performing change controls and testing in different environments, assuring the execution of the proper Computer System Validation (CSV) activities for all the Pomezia GxP systems.
/li liSupport internal and external audit requests, with data gathering and reporting.
/li liDemonstrate continuous knowledge seeking and sharing behaviors to improve team and individual performance.
/li /ul /li /ul h3What we are looking for /h3 ul li15 years of related experience in technical support, system analysis, or application development roles.
/li liBasic English.




/li liBasic understanding of analytics solutions and experience with data processing and integration tools.
/li liFamiliarity with software development lifecycle and Agile methodologies.
/li liStrong analytical and problem-solving skills with the ability to learn and apply new technologies quickly.
/li liProficiency in common office productivity tools and ability to document technical processes clearly.
/li liEffective verbal and written communication skills to interact with users and technical teams.
/li liAbility to provide Level 1 technical support and assist in troubleshooting hardware and software issues.
/li liDemonstrated capability to work under supervision while managing multiple tasks and priorities.
/li liWillingness to engage in continuous learning and contribute to team knowledge sharing.
/li /ul h3Desired Qualifications /h3 ul liDemonstrated ability to apply analytical thinking to solve complex technical challenges with minimal supervision.
/li liProficiency in data visualization tools and scripting languages to create dynamic and insightful reports.
/li liStrong curiosity and eagerness to learn new methodologies in data management and technology integration.
/li liExcellent communication skills to translate technical findings into clear, impactful narratives for diverse audiences.
/li /ul h3What's in it for you /h3 ul liAnnual base salary for new hires in this position ranges from $****** to $******.
This takes into account a number of factors including work location, the candidate's skills, experience, education level other job-related factors.
/li liCompetitive Agevolazioni Package* /li liPaid Company Holidays, Paid Vacation, Volunteer Time More!
/li liLearning Development Opportunities /li /ul ul liKenvuer Impact Networks /li liThis list could vary based on location/region /li /ul p????????????????????????????????????????????
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ntsz0