03 set - Napoli
Cross Border Talents
Italian Customer Service Representative - Relocate Abroad
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Naples, Metropolitan City of Naples, Italy
Job Openings Italian Customer Service Representative - Relocate Abroad
About the job Italian Customer Service Representative - Relocate Abroad
Locations: Portugal, Greece and Bulgaria.
Work Model: On-site
About the Role:
We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!
We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
Responsibilities:
Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
Escalate unresolved issues to appropriate internal departments when necessary.
Requirements:
Fluency in Italian and English.
Customer-focused with a positive, empathetic, and professional attitude.
Basic computer literacy and comfort with CRM systems or support tools.
Must be a valid EU citizen and willing to relocate abroad.
Benefits:
Competitive salary and performance bonuses.
Full relocation support for international candidates.
Meal and Transport Allowances.
Health Insurance.
Paid Leave Allowances.
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Training and professional development opportunities.
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