Skills
Technical Skills, Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc., Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office, Strong Microsoft Office skills (Outlook, Word, and Excel).
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno | on-site) "Hardware Support Technician" in Italy. Responsibilities * Provide hardware break fix support, typically by whole unit swap * Manage spares provided on site * Execute installations and changes * Deliver an excellent level of customer service * Adhere to defined Processes and work instructions which will include the management of both proactive and reactive escalations * Interface with multiple levels of end users, management,

'VIPs' and local technical staff. * Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices * Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN * Responsible for asset tagging and entering all incoming equipment into our asset management system * Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment * Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware Requirements * Must hold a valid work permit in Italy * Several years of experience in the IT field

Hardware Support Technician _ Milan

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