03 set - Lazio
Estarta Poland
We are hiring a Consulting Engineer to drive technology design, implementation, execution and/or optimization for customer projects/accounts. * - Drives technology design, implementation, execution and/or optimization for customer projects/accounts. * - Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes. * - Assists customers with integration and implementation of tools, systems and service assurance. * - Supports presale activities and translates business requirements into solution design. * - Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues. * - Creates and delivers customer collateral, portals, documentation and knowledge transfer. * - Aligns technical deliverables to customer business outcomes. * - Drives customer technology transitions, influencing solution architectures and services. * - Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals. * - Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions. * - Takes responsibility of task/project implementation for assigned customer engagements.
* - Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team. * - Creates and reviews project deliverables, e.g. Design Recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans. * - Builds and/or leverages test environments as required to resolve complex problems and compatibility issues. * - Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes to the development of digital intellectual capital (e.g. scripts, digital signatures). * - Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs. * - Typically interacts with individual contributors, managers, and customers. * - Provides input to Sales team on technology solutions for customers. * - Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience. * - Solid knowledge of RS (Routing & Switching) is a must, with good expertise in troubleshooting and design. A second technology such as SDA or SD-WAN is required. * - Language Requirements: Italian and English * - Certifications: CCNP or higher
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