Community Manager, Rome
Pubblicato il 03-09-2026 - Air Apps in Lazio
About Air Apps
At Air Apps, we believe in thinking bigger—and moving faster. We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in ****—and now with offices in both Lisbon and San Francisco,we've remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you'll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management—and change lives along the way.
The Role
As a
Community Manager
at Air Apps, you will be responsible for
building, growing, and engaging our user community
across
forums, social media, and user groups
. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.
This role requires
strong communication skills, creativity, and a passion for community engagement
to enhance user experience, increase brand loyalty, and strengthen our community presence.
This is a
fully onsite position
, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment.
We are open to support with relocation efforts.
Responsibilities
Develop and execute
community engagement strategies
to grow and support user communities.
Manage and moderate
forums, social media groups, and user discussion platforms
.
Engage with users by
responding to questions, moderating discussions, and fostering positive interactions
.
Organize and promote
community events, webinars, and Q&A; sessions
.
Collaborate with
marketing, product, and support teams
to ensure a seamless user experience.
Monitor and analyze
community engagement metrics
to optimize strategies.
Identify and activate
brand advocates, ambassadors, and superusers
.
Stay up to date with
community management trends, tools, and best practices
.
Develop and maintain
community guidelines and policies
to ensure a safe and welcoming space.
Address user concerns and elevate issues to the appropriate teams when necessary.
Requirements
Around
3+ years
of experience in
community management, social media management, or customer engagement
.
Experience managing
online communities, forums, or social media groups
(e.G., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
Strong written and verbal communication skills, with the ability to engage and inspire users.
Experience with
community-building tools and analytics platforms
.
Ability to
handle sensitive situations, mediate conflicts, and enforce community guidelines
.
Experience planning and executing
community-driven events or initiatives
.
Passion for building meaningful relationships and fostering
brand loyalty
.
Ability to
analyze engagement data
and adjust strategies accordingly.
Experience in
fast-paced digital environments
with a user-centric mindset.
What benefits are we offering?
Apple hardware
ecosystem for work.
Annual Premio
Top-tier Health and Life Insurance
for peace of mind.
Transportation Budget
to support your commute needs.
Coverflex
benefits package for meal allowances, well-being, and more.
Childcare
support.
Air Conference
- an opportunity to meet the team, collaborate, and grow together.
Pension Fund
to support your long-term financial planning.
Urban Sports Club
membership to keep you active.
Meals 100% free
at the hub.
Diversity & Inclusion
At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
Application Disclaimer
At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
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