supporto post go live
Pubblicato il 03-09-2026 - Nigel Frank International in Italia
Overview
In this remote, Milan-based role, you will support users of a client's CRM system after go-live to ensure smooth adoption and optimal usage. You’ll address issues, provide guidance, and collaborate with a remote team to enhance customer experiences. The position emphasizes growth, learning, and balancing work with personal time. You will play a key role in helping clients maximize their CRM value.
Retribuzione / Benefits
- work-life balance
- professional growth
Responsabilità
- Provide post-go-live CRM user support and issue resolution
- Guide users to optimize CRM usage and adoption
- Collaborate with remote team to ensure seamless customer experience
- Communicate clearly with clients on progress and solutions
- Contribute to continuous improvement of support processes
Requisiti fondamentali
- Proficiency with CRM software
- Experience in customer support processes
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a remote team
- Adaptability and a passion for continuous learning
- communication
- interpersonal skills
- team collaboration
- adaptability
- CRM software proficiency
- customer support processes