05 set - Balgano
Hosco.com
- A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan s fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest s needs
- MAIN RESPONSIBILITIES
- Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
- Maintain and up-date as required departmental filing system
- Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing
- for corrective measures to be taken
- Serve food and beverage according to guest s needs & expectations
- Make sure that tables are consistently cleared re-set according to reservation plans
- Have clear and accurate communication with all team members
- Respond promptly to guests and superiors requests
- Make sure that the station is stocked and tidy at all times
- Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
- Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
- Attend training sessions and meetings as and when required
-
- Attend training sessions and meetings as and when required
by helplavoro.it
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