05 set - Modena
UMAR PTE.
Overview - Manager Beauty salonThe Salon and Retail Store Manager leads, monitors, and analyzes the daily operations of the SPA establishment under their care and is fully accountable for the store's performance and profitability. The Salon Store Manager cultivates a quality team and sustains a healthy, positive team environment that ensures service operations are delivered smoothly.Responsibilities and DutiesLead the salon staff team in providing excellent services and maximizing salon profitAchieving Sales and Gross Margin targets on a daily, weekly, monthly and annual basisManage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake proceduresTrain salon staff in both product and salesMonitor and enforce skills/procedures, policy and health regulationsSchedule staff to ensure adequate coverage for the salon's needsSet individual team member goals and objectives. Monitor staff performance and provide guidance for growthResolve customer complaints and provide solutions to staff disputesAccount for and report profits and expenses of the salonPrepare and maintain sales,
inventory and customer reportsInventory managementKeep the salon clean and visually stimulatingTrack and review client retention data and adjust the company's service strategy as necessaryAssist in implementing marketing activities and carrying out a promotional calendar to increase sales productivityQualifications and SkillsAbility to communicate in Russian language due to Russian speaking clientele salon practice is recommended but not requiredExtensive customer service provider experienceAdvanced organizational skills to manage staff and salon operationsGeneral bookkeeping and business finance skillsExcellent communication and team leadership skillsDetailed knowledge of the beauty industry and customer needsExpertise in basic and advanced nail techniques, including French manicures, airbrushing and gel manicuresKnowledge of cosmetology trendsUnderstanding of sanitation and sterilization standardsExperience in customer serviceInterest and ability to continue learning about market standards and changes in trendsPhysical RequirementsAbility to stand on feet for long periods of time and move quickly to accomplish many tasksCore CompetenciesPeople Skills - You are outgoing and have no problem striking up a conversation with complete strangers. You like working in a team environment where you help your peers and they help you!Decision Making - You evaluate situations effectively and exercise good judgment when making decisions.Passion for excellent customer experiences- You love the SPA environment. You love being active, moving around, handling products, and making people look and feel great!#J-18808-Ljbffr
06 set - Nola
Dv Service & Trade
06 set - Roma
Ro.ma.carni
06 set - Roma
Ro.ma.carni
06 set - Torino
Bruno Lombardi