05 set - Roma
DER Touristik Suisse
Kuoni Tumlare in Rome is seeking a Customer Service Team Leader (Japanese, English and Italian speaking) to support the Customer Service Manager and lead a team of Agents.
You will supervise daily operations, monitor service levels, and coordinate with suppliers and other departments to deliver excellent customer service in an international travel environment.
The role emphasizes hands-on leadership, escalation handling, and staff development in a multicultural setting.
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