Senior Travel Consultant - Fr.43'500 A Year
Pubblicato il 05-09-2026 - Queen of Clubs in Milano
Location: Chiasso - SwitzerlandType: Full-Time | Senior Level RoleDepartment: OperationsTitle: Senior Luxury Experience DesignerCompensation: Starting from CHF 43,500Sia tra i primi a candidarsi: legga la panoramica completa del ruolo qui sotto, quindi invii la sua candidatura per essere preso/a in considerazione.About Queen of ClubsAt Queen of Clubs, we don't simply design trips, we curate lifestyles and unforgettable moments.A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been delivering innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we provide tailor-made solutions for the world's most discerning clientele. As a trusted, behind-the-scenes partner, we create exceptional moments for elite travelers worldwide.To support our continued growth, we are looking for a Senior Luxury Experience Designer to join our fast-paced, international, and newly established office in Chiasso.You WillManage and coordinate luxury travel requests from A to Z, taking full ownership and reporting directly to the Team LeaderOversee complete itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences across Italy and SwitzerlandCommunicate daily with luxury suppliers, travel agencies, and international experienced advisorsDesign and deliver tailor-made itineraries and proposals for elite clienteleBuild and maintain strong, long-term relationships with suppliers and clients to ensure total satisfaction and repeat businessUse BeConcierge CRM to create, manage,
and track bookings and performanceApply strategic sales techniques to close deals, optimize margins, and exceed performance objectivesCollaborate closely with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service standardsGather, analyze, and report client feedback to continuously elevate service qualityLead, guide, and supervise assistant bookers, supporting their development and performanceYou AreFluent in English; additional languages are a strong advantageHighly passionate about luxury travel, lifestyle, and premium service deliveryProven experience in the travel or hospitality industry, ideally within: travel agencies or tour operators, concierge companies or luxury hotels, wedding or event planning, family offices or luxury sales environmentsBased in or around Chiasso (this is a fully in-office position)Highly detail-oriented and able to perform under pressure in a fast-paced environmentConfident with pricing, costing, and financial calculationsProactive, polished, and strongly client-focusedMotivated, reliable, and comfortable taking ownership in a high-performance environmentWe OfferA starting salary from CHF 43,500 gross per year, plus attractive performance-based incentivesCompany-provided MacBook and iPhoneA senior position within a leading international B2B luxury travel brandA dynamic, multicultural team of experienced travel professionalsAn inspiring work environment in the heart of ChiassoContinuous learning, innovation, and the opportunity to shape exceptional client experiencesReal opportunities for professional growth and leadershipLocation RequirementCandidates must already reside in the surrounding area. xdwybme This is not a hybrid role. Please do not apply if this requirement is not met.