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Whether you are already living in Portugal or considering relocating from abroad, this role offers the opportunity to join an international team, develop your professional skills, and experience life in Portugal.
The Role
As a Customer Support Representative, you will provide professional, efficient, and empathetic support to customers across different markets. You will handle customer inquiries, resolve issues, provide accurate information, and ensure a high-quality customer experience.
Your Responsibilities
Provide professional customer support through verbal and written communication
Handle customer inquiries, requests, and complaints
Identify customer needs and provide appropriate solutions
Support more than one market when required
Manage and retain large amounts of product and process information
Troubleshoot customer issues and follow established procedures
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