Realtime NCC Analyst: Incident & SL Monitoring

06 set - Asti
Amazon

Amazon is seeking a Realtime Analyst to join the Network Control Center (NCC) within Amazon Customer Service.

Si assicuri di inviare la sua candidatura con tutte le informazioni richieste, come indicato nella panoramica del lavoro riportata di seguito.

You will help detect, manage, and resolve high-severity incidents impacting customers, associates, drivers, and brands in real time, coordinating response across multiple teams to minimize impact.

The role requires 2+ years in a quality or customer-facing role, strong Excel skills, and the ability to work a 24/7/365 schedule in a fast-paced environment. xysqume

English fluency is required.

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