Regional Customer Operations Lead: Drive Global Impact

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Leica Biosystems Italy is seeking a Customer Care Operations Lead to bridge the Global CoE with local markets, owning instrument order fulfillment, resolving escalations, and ensuring service meets both global standards and local needs. You will partner across commercial, service, supply chain, and customer care functions to drive customer satisfaction and continuous improvement.
The role requires travel about 5%, fluency in English and at least one additional European language is a plus, and

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