Customer Service Assistant - €21.000 A Year

04 set - Lazio
Orienta

OverviewOrienta Spa, agenzia per il lavoro filiale di Milano Giotto, ricerca per rilevante università di Milano un/a:CustomerServiceAssistantHe /she assures the customer service activities in order to facilitate the enrolment process, provides quality and efficient customer service in order to prospect new leads and opportunities.Key responsibilitiesCustomer Service - Assures the customer service so all contacts are answered in a timely, efficient and knowledgeable manner, following the processes, procedures and methods that guarantee efficiency and quality service to both internal and external customers.




Support the line manager to provide effective training/coaching to new Customer Service staff.Call Center – Assures call center activities in order to facilitate the enrolment process while maintaining high quality services and complying with departmental standards.Reporting & Feedback – Provide regular feedback based on personal knowledge and evidence about customer omnichannel experience, tools and process improvements.Innovation exploring – Be on the first line when it comes to handling several interactions through new channels and touch points defined by the company's new business strategy.Si offre contratto in somministrazione di 4 mesi (2 marzo / 31 luglio ****) più eventuali prorogheOrario: full timeRAL: ****** euro + ticket da 8 euroSede: Milano sud (metro verde)Esperienza in ambito sales#J-*****-Ljbffr

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