Customer Operations

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7oc2y4

Responsibilities
- Manage and process B2B sales orders in the ERP system, ensuring timely and accurate deliveries (quantity and quality)
- Serve as the primary day‑to‑day contact for customers and sales teams (pre‑ and post‑sales)
- Coordinate with logistics, credit control and invoicing teams
- Handle customer inquiries, order status updates and claims
- Support sales activities: campaigns, quotations, reporting and analysis
- Provide support for tools and processes (ERP, B2B portal, EDI)

Requirements
- Excellent French language skills
- Very good English
- Italian or German is a plus
- At least 2 years of experience in customer support, logistics, or administration
- Knowledge of Microsoft Office (Excel)
- Strong communication skills
- Reliable, well organized and attentive to detail
- Passion for sports is an advantage

Core Competencies

Demonstrates expertise in managing B2B sales orders and customer support, with strong communication skills in French and English. Proficient in coordinating logistics and utilizing ERP systems to ensure accurate and timely deliveries.

Tools & Technologies
- ERP System
- B2B Portal
- EDI

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7oc2y4