Regional Customer Success & Operations Lead

06 set - Caronno Pertusella
Leica Biosystems

Leica Biosystems in Lombardy, Italy is seeking a Customer Care Operations Lead to connect the Global CoE with the local market. You’ll own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards and local needs.
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You will partner with Sales, Service, Contracts, Tenders, Supply Chain, Logistics, and Finance to drive customer satisfaction and continuous improvement while aligning global processes with local requirements. xysqume Travel ~5% may be required.
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