Regional Customer Success & Operations Leader

06 set - Sedriano
Leica Biosystems

Leica Biosystems in Italy seeks a Customer Care Operations Lead to bridge the Global CoE and the local market, owning instrument order fulfillment, resolving escalations, and ensuring service aligns with global standards while meeting local needs.
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You will collaborate with Sales, Service, Contracts, Tenders, Supply Chain, Logistics and Finance to boost customer satisfaction and drive xysqume continuous improvement, with travel ~5% and fluency in English plus another European language as a plus.
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