IT Business Application Specialist
Pubblicato il 06-09-2026 - Grafton Recruitment in Cagliari
pThe Technology Innovation team of Grafton, global brand brand in charge of Professional Recruitment, is looking for an IT Business Applications Specialist focus on Microsoft Dynamics 365. /ppbr/ppbKey Responsibilities /b /ppbr/ppbMicrosoft Dynamics 365 Business Central /b /pulliAdminister, configure, maintain, and continuously improve Dynamics 365 and Business Central. /liliTranslate business requirements into effective system solutions. /liliIdentify opportunities for process automation and optimization. /liliManage system changes, integrations, testing, releases, and support. /liliResolve issues, perform root-cause analysis, and coordinate with external partners. /liliMaintain documentation, configurations, and governance standards. /liliEnsure data quality, user access control, and system reliability. /li /ulpbBusiness Intelligence Reporting /b /pulliOwn and manage the Microsoft BI and reporting environment. /liliDevelop and maintain dashboards, reports, and data models using Power BI. /liliTranslate business reporting needs into meaningful insights. /liliEnsure data accuracy, consistency, and availability. /liliIdentify opportunities to improve reporting automation and business intelligence. /li /ulpbBusiness Analysis Process Improvement /b /pulliServe as the link between business stakeholders and technical solutions. /liliAnalyze processes and identify opportunities for digitalization and efficiency. /liliGather requirements, document processes, and support implementation. /liliChallenge existing workflows and recommend improvements. /liliSupport users during testing, training, and system changes. /liliPromote effective use of Microsoft technologies across the organization. /li /ulpbIntegrations Microsoft Ecosystem /b /pulliSupport integrations between Dynamics 365, Business Central, Power BI, and other applications. /liliTroubleshoot integration and data-flow issues with internal and external teams. /liliContribute to solutions using Power Platform, Power Automate, and Power Apps.
/liliMaintain a holistic view of system interactions across the Microsoft environment. /li /ulpbProjects Continuous Improvement /b /pulliParticipate in or lead system implementation and improvement projects. /liliManage system changes from testing to deployment and ongoing support. /liliBuild internal knowledge of systems and processes. /liliStay updated on Microsoft Dynamics, Business Central, Power Platform, and Power BI. /li /ulpbAbout the Candidate /b /ppWe are looking for someone with strong technical expertise, business acumen, and excellent communication skills, comfortable working independently in a hands-on operational environment. /ppbQualifications Experience /b /pulliBachelor’s degree in Computer Science, Engineering, Information Systems, or related fields. /lili5+ years of experience with Dynamics 365, Business Central, BI, or related Microsoft applications. /liliHands-on experience in configuration, administration, customization, and continuous improvement. /liliPractical experience with Power BI dashboards, reporting, and data models. /liliStrong understanding of business processes and improvement opportunities. /liliExperience troubleshooting issues and performing root-cause analysis. /liliExperience managing system changes through testing, UAT, and deployment. /liliAbility to work independently and take ownership of systems and projects. /liliMicrosoft certifications are a plus. /liliFluent English /li /ulpbr/ppWork Mode: full remote (frequent business trip to Lugano) /ppbr/ppGrafton è il brand globale che si occupa di Professional Recruitment di Gi Group Holding, la prima multinazionale italiana del lavoro e una tra le principali realtà che offrono servizi e consulenza HR a livello globale. L’offerta si intende rivolta a candidati e candidate, nel rispetto del D.Lgs. n. 198/2006 e ss.mm.ii. e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento. /ppInvitiamo chi si candida a leggere l’informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo (Aut. Min. del 15/04/2014 Prot. N: 39/4903) /p pbr/ppbr/p