*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria
As a Customer Support Specialist with French and English you will be a part of a great team and all together will:
- Achieve great customer experience and satisfaction
- Identify and assess customers' needs
- Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in French & English and have excellent communication skills.
We Offer:
- Fully paid training
- Stable job and career development opportunities
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Relocation Premio:

€1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Plane Ticket from your location to Sofia
- € 300 Voucher Vacation - Beach, Spa resort or mountains - the choice is yours
- Taxi transportation directly from the airport to your accommodation

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects
About us:
TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. xivgfpx We are an

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