07 set - Venezia
Altro
Job Title: Night Manager
The Night Manager is responsible for overseeing front desk operations during overnight hours, ensuring accurate financial reconciliation, and providing exceptional guest service. This role plays a key part in maintaining hotel security, handling emergencies, and preparing daily reports to ensure a smooth transition to the morning team.
JOB OVERVIEW/RESPONSIBILITIES
Front Desk & Guest Services
Greet guests and handle late-night check‑ins and early‑morning check‑outs
Respond to guest inquiries, complaints, and service requests during overnight hours
Provide professional assistance in emergency situations, including medical incidents and facility alarms
Night Audit & Financial Reconciliation
Review daily transactions and reconcile guest accounts with accuracy
Post room charges, taxes, and additional fees correctly to PMS
Verify all front desk transactions and ensure accurate system postings
Reporting & Handover
Prepare daily audit and financial reports
Ensure a clear and accurate handover to the morning shift team
Security & Property Monitoring
Monitor hotel security systems and conduct overnight safety checks
Maintain a safe and secure environment for guests and staff
Operations Support
Support overall front desk operations during night shifts
Ensure smooth hotel operations throughout the overnight period
Training and support will be provided to help you succeed in the role.
REQUIREMENTS: Must
Experience
Ability to work independently during overnight shifts
Experience working in a customer‑facing role during late-night or early-morning hours
Education & Qualification
Valid working visa in Japan
Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation)
Skills
Strong attention to detail and accuracy in financial and operational tasks
Ability to manage time efficiently and prioritize tasks during overnight hours
Basic computer skills and confidence using hotel systems
Language Skills
Busin
07 set - Milano
Mind The Value
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eBa Ricerca & Selezione
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Disoccupazione
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Tempi Moderni Helvetia