07 set - Italia
Mercier Consultancy Group
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting elite talent with the most prestigious global BPO and social media organizations. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to advance their careers in vibrant, high-growth international markets.
Job Overview
We are currently seeking a detail-oriented professional to join our client as a Spanish Speaking Digital Trust and Safety Specialist position in Bulgaria. This essential role within the social media industry focuses on safeguarding online communities, ensuring platform integrity, and providing a safe experience for users worldwide, making it one of the most sought-after Spanish-speaking jobs in the region.
Key Responsibilities
Monitor and moderate user-generated content to maintain community standards and safety protocols.
Analyze complex social media reports to identify trends, potential risks, and violations of platform policies.
Provide high-quality resolutions to user queries while maintaining a professional and empathetic tone in Spanish.
Collaborate with international teams to refine safety guidelines and improve internal moderation processes.
Handle sensitive content with precision, adhering to strict data privacy and security regulations.
Execute rapid response strategies to mitigate potential reputational or safety risks on the platform.
Act as a brand guardian within the social media sector, ensuring compliance with global and local regulations.
Native or fluent Spanish (spoken and written).
Proficiency in English to collaborate within our international corporate environment.
Valid EU passport (mandatory).
Proven ability to work in a fast-paced, high-volume social media environment.
Strong analytical mindset with a keen eye for detail and risk assessment.
Passion for digital safety and a deep understanding of current social media trends.
What We Offer
Competitive Monthl
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