07 set - Roma
Experian
Experian is seeking a Service Relationship Manager (SRM) to drive client advocacy and oversee end-to-end service delivery for strategic accounts. You will act as the single point of contact, manage escalations, and lead CSI initiatives, ensuring SLA/KPI performance and client satisfaction.
You will collaborate with Market, Regional and Product teams, conduct regular service reviews and reporting, and use data-driven insights like NPS to continually improve the client journey.
J-18808-Ljbffr
07 set - Milano
Mind The Value
07 set - Curtarolo
eBa Ricerca & Selezione
07 set - Massa
Disoccupazione
07 set - Roma
Tempi Moderni Helvetia