07 set - Italia
Soilmec
Job Title Field Service Specialist Soilmec SpA is looking for a Field Service Specialist to join our team. Responsibilities * Diagnose and resolve technical issues related to Foundation Equipment * Troubleshoot hydraulic, hardware, software, and communication interface issues * Collaborate with customers to understand technical problems and provide effective solutions to meet their needs * Assemble, install, and wire electrical systems on board the machine, including electrical panels and related connections * Verify correct installation using tools such as testers and multimeters * Assemble mechanical and hydraulic components * Coordinate with internal teams, including Design Engineering, Product Management, and Quality Control, to resolve complex technical issues and provide feedback for product improvement * Deliver product training courses to customers and service partners to enhance their understanding and problem-solving capabilities * Accurately and promptly document customer interactions, technical issues,
and solutions Qualifications / Requirements * Technical diploma (industrial, mechanical, electrical, or electronic) * Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings * Knowledge of electrical equipment for wiring and precision tools * Knowledge of PLC programming systems * Knowledge of measurement instruments: testers, multimeters, and others * Knowledge of screw, bolt, thread, and hydraulic fitting specifications * Knowledge of measurement tools (tape measure, caliper) * At least 3 years of experience in similar roles * Good knowledge of English (B2 level) * Excellent communication and leadership skills * Ability to work collaboratively and cross-functionally with other company departments * Customer-oriented mindset and attention to detail * Willingness to travel internationally to provide customer technical support We are an equal opportunity employer.
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