Senior Solution Delivery Specialist
Pubblicato il 07-09-2026 - Gxo Logistics in Trezzo sull'Adda
Responsibilities of the role:• Follows up solution implementation and ensure consistency between initial requirement and final delivery;• Lead and execute test phases for internal functional test and customer validation;• Define and maintain solution design, traceability, and change requests coordinating software factory, operations, and IT;• Support operations in process discussion and understanding;• Act as the primary point of contact between the software factory and business operations, mediating priorities and decisions;• Deliver WMS solutions from requirements gathering through functional, integration, and acceptance testing—up to cut-over, go-live, and hypercare;• Highlights gaps and evaluate solution proposal;• Reports bugs,
support in identifying problems and provide resolutions using root cause analysis;• Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;• Monitors progresses and reporting according to KPI’s identified;• Communicates and exchange with the customer and internal stakeholders.
Requirements• Degree in Information Systems, Computer Science or Engineering is preferred;• Proven experience in the supply chain and logistics industry;• Hands-on WMS experience, Blue Yonder knowledge is a plus;• 3-5 years in software delivery/solution implementation;• Quickly learn and achieve proficiency in new software applications and technologies as needed;• Demonstrate attention to detail, problem solving;• Strong attitude for understanding and analysing large amounts of data from multiple sources;• Present organized and thorough information and data appropriate for intended audience;• Ability to be summarize and be concise;• Provide timely and professional support to all internal/external customers and vendors;• Capable of planning own and others workload in dynamic environments with shifting priorities;• SQL knowledge is mandatory while experience with Jira, Confluence an